Chipotle Offers New Insights into a Rapidly Evolving Safety Culture
An epidemic of high-profile contaminations that plagued 2015 reached a tipping point late in the year, when the Centers for Disease Control and Prevention determined that the source of more than 500 documented illnesses stemming from Chipotle Mexican Grill restaurants will likely never be known.
THE REASON: Chipotle's in-house logistics system did not routinely track source ingredients between farms and individual restaurants. It was a weak link in the supply chain that company officials and the CDC have since acknowledged and addressed in the aftermath of a civil, criminal and public relations crisis.
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